ATTENTION: This legal notice applies to the entire contents of the Website and to any correspondence between you and us. Please read these terms carefully before using this website. Using this Website indicates that you accept these Terms regardless whether or not you choose to purchase from us.

We reserve the right to supplement and amend the Terms and Conditions from time to time. It is your responsibility as a customer to review the Terms and Conditions every time you visit the Flower Stylist Website.

By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.

1: The Seller

1.1 This site is owned and operated by The Flower Stylist. Address: 4C Packman Lane, Kirk Ella, East Riding of Yorkshire, HU10 7TL.

2 Order Processing and Payment

2.1 Payment may be made by any of the methods indicated on the flowers payment page of the Flower Stylist Website and will be debited on receipt of the order. When you submit your order by clicking on the ['Proceed to Checkout'] button, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions.

2.2 If your card is declined by the provider we will attempt to contact you for an alternative method of payment if for whatever reason we are unable to obtain an alternative form of payment your order will be cancelled.

2.3 For your order to be processed and delivered on the required date, you must supply us with all the relevant details requested, including full delivery details, post code and telephone number. Your order will only be processed if full payment details are completed.

2.4 Your order will be acknowledged via e-mail confirming your details, if you enter a correct e-mail address. You will be issued an order reference number for any future correspondence with the Flower Stylist. You will be charged the current price for buying the items from our website on the date your order is placed. All orders are inclusive of VAT at 17.5%.

2.5 We will not consider ourselves bound by a contract with you until we have issued an email acknowledging your order.

2.6 All products are subject to availability and we reserve the right to change all or some of the contents or packaging with an item of equal or greater value without notice. Flowers may be delivered in bud to ensure longer life. Some Flower Stylist bouquet contents may be harmful if eaten and / or a skin irritant, please contact the shop, before ordering, on 01482 653887 should you have any concerns about the safety of the contents.

3 Delivery

3.1 We deliver Monday to Saturday excluding Bank Holidays. The delivery charge is payable per delivery address. We will endeavour to deliver (wherever possible) on the day specified in your order but we cannot be held responsible if we cannot deliver due to circumstances beyond our control. Same day delivery orders must be received by 11am.

3.2 Deliveries will be made anytime between 8am and 8pm although we will always try to deliver before 5pm if it is going to a business address.

3.3 Flowers sent to hospitals and business addresses will be delivered to a main reception prior to internal distribution. All deliveries made to hospitals must include the ward name and or number in the relevant address field. Any order omitting these details may not be accepted for delivery by the hospital.

3.4 Should the recipient be away at the time of the delivery, a card will be left stating an attempted delivery has been made. The recipient will then have to collect the item from a neighbour or arrange for re-delivery.

4 Force Majeure

We shall not be liable for any failure to perform, where such failure or delay results from any circumstances outside our reasonable control including but not limited to any fire, flood, explosion, accident, adverse weather conditions, traffic congestion, mechanical breakdown, obstruction of any private or public highway, riot, government act, act of war, terrorism, act of God or from any industrial dispute or strike whatsoever.

5 Cancellation

5.1 Only order amendments or cancellations which are made at least 48 hours before the intended delivery date may be accepted. Orders placed or cancelled on Sundays or Bank Holidays will be deemed as having been received on the following working day. To cancel orders please call 01482 653887.

6 Personal Messages

6.1 You must agree that any messages posted by you on your card or sent by us on your behalf to a third party will not contain anything which could be construed as harassing, threatening, vulgar, abusive, obscene, defamatory, racist or which may cause embarrassment or distress to any person or are otherwise unlawful or objectionable. You are entirely responsible for any text or material you send on the messaging system and The Flower Stylist accepts no liability for any such content. We reserve the right to refuse to send or display messages at any time without liability to you in the event of any such objectionable message.

7 Customer Services

7.1 Due to the perishable nature, flowers are non-returnable. This does not affect your statutory rights. If you are not completely satisfied with your bouquet please contact our shop on 01482 653887 from 9am to 5pm, Monday to Friday,9am to 4pm Saturday, quoting your order reference number or email shop@theflowerstylist.co.uk.

7.2 In order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make your complaint within 1 day of the date of delivery or intended delivery of your purchase.

8 Disclaimer

8.1 Whilst we agree to use our reasonable endeavours to ensure that the Flower Stylist Website is fully operational and error-free, we cannot guarantee that this will always be the case. We therefore accept no responsibility or liability for any defects or interruption of our service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Flower Stylist Website impossible or impractical.

8.2 We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Flower Stylist Website, whether arising in contract, tort (including negligence), under statute or otherwise provided that nothing contained in these Terms and Conditions affects or will affect you or the recipient's statutory rights in relation to the quality, fitness or description of the Flower Stylist Products supplied.

9 Warranties and Disclaimers

9.1 The Company is not liable or responsible for any inaccuracies, errors (including typographical errors) or omissions, or for the results obtained from the use of the Website or its content. All content and any of the services included in, advertised on, or available through the Website are provided "as is" and "as available", with absolutely no guarantee of completeness, accuracy (either when posted or with the passage of time), timeliness or of the results obtained there from, and excluding, to the maximum extent permitted by law, all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these Terms might have effect in relation to the Website.

10 Intellectual Property and Content

10.1 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website are owned by or licensed to the Flower Stylist. This includes all text, graphics, images, photographs, video or sound material. All rights which are not expressly granted in these Terms and conditions are reserved.

10.2 You are not permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content of this Website and or use any content from this Website in connection with any business or commercial enterprise including, without limitation, any media business or enterprise.

10.3 If you breach any of these Terms your permission to use the Website and any extracts of material from it terminates and you must immediately destroy any downloaded or printed extracts from the Website.

11 Visitor Material and Conduct

11.1 Other than personally identifiable information which is covered by our privacy policy, any material You transmit or post to the Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material, and it shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any purpose.

11.2 You are prohibited from posting or transmitting to the Website any material:

11.2.1 that is threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial and/or religious hatred, discriminatory, blasphemous, in breach of confidence, in breach of privacy or which otherwise may cause annoyance or inconvenience; or

11.2.2 for which You have not obtained all necessary licenses and/or approvals; or

11.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party, in the UK or abroad; or

11.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

11.3 You may not misuse the website (including, without limitation, by hacking).

11.4 The Company will fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity and/or location of anyone posting any material in breach of Clauses 4.2 or 4.3 above.

12 Links to and from other websites

12.1 This Website contains hyperlinks to websites operated by parties other than the Company. The Company does not control such websites and is not responsible for their contents, availability or your use of them. The Company's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such Websites or any association with their operators.

12.2 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

12.3 If You would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

12.3.1 You do not remove, distort, otherwise alter the size or appearance of the Company logo;

12.3.2 You do not create a frame or any other browser or border environment around the Website;

12.3.3 You do not in any way imply that the Company is endorsing anything other than its own operations;

12.3.4 You do not misrepresent Your relationship with the Company nor present any other false information about the Company;

12.3.5 You do not otherwise use the Company name and logo without express written permission from the Company;

12.3.6 You do not link from a website that is not owned by you;

12.3.7 Your website does not contain content that is distasteful, offensive or controversial, or which infringes any intellectual property rights or other rights of any person or which otherwise does not comply with all applicable laws and regulations.

12.4 The Company expressly reserves the right to revoke the permission granted in Clause 6.1 if you breach the terms set out therein, and to take any action in respect of such breach as it deems appropriate.

12.5 You agree to compensate the Company for any loss or damage suffered by the Company as a result of your breach of the terms of Clause 12.3.

13 General

13.1 We reserve the right to supplement and amend the Terms and Conditions. It is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Flower Stylist Site. Changes will be effective 24 hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

13.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Flower Stylist Site for any reason at any time.

13.3 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998. We shall only use personal data received from you for the purpose of fulfilling your order.

13.4 Your purchase will be deemed to have occurred in the UK. These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English court.

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER